Central Management
Unlike most other HSIA providers, GuestLinX networks are centrally managed from our secure and reliable NOC and data center in Pennsylvania. This allows us ultimate flexibility and efficient management. Much like a cloud based system infrastructure, most of the heavy duty processing happens through our central management, freeing up resources on the property's network equipment for localized tasks.

 

 

Fully Managed and Monitored Networks
GuestLinX manages thousands of devices across hundreds of networks. We monitor our systems using multiple techniques which identify potential issues with failing or unstable equipment prior to the issue becoming noticeable to guests.
 

 

Redundancy and Self Healing Architecture

GuestLinX professional network engineers design and maintain networks that automatically detect certain problems such as wireless interference and rogue access points, and proceed to apply self-healing techniques. GuestLinX networks also have the ability to detect problems with network equipment or broadband connections, and automatically power cycle all related devices in an effort to restore connectivity. Our bandwidth aggregation, failover, and load-balancing solution provides redundancy and prevents ISP failure from disabling guest Internet access.

 

Zero-configuration for guests
Most of GuestLinX millions of annual users employ standard network settings. However, those who have corporate restrictions or VPN settings designed to improve security can rest easy because GuestLinX networks' intelligent design requires no configuration changes.

 

Security
In a world full of spyware, adware, and other viruses, GuestLinX goes to great lengths to make sure guest computers are isolated from one another, and guest and admin networks are securely separated.
 

Hotel Personalized Management Console
Through our Command and Control Center management console, our clients can check network status and health, create trouble tickets, view who is online, generate reports, change access codes, order in-room materials, schedule and manage meeting room access, and more.

 

Multiple SSIDs, Networks, Flexibility
GuestLinX networks provide ultimate functionality through intelligent design, allowing our hotel clients a great deal of flexibility when they need to operate a parallel network, utilize a GuestLinX private and hidden staff network, or add managed network devices like IP time clocks, cameras, or other devices.

 

Bandwidth and Abuse Management
All GuestLinX networks use per user bandwidth management to make sure single users do not over utilize the network and slow down other guests. If peer to peer file sharing, virus activity or network abuse is detected, offending users can be blocked and automatically sent a warning through a customized page which explains they are suspended from use and to call our help desk for assistance in identifying the offending program and shutting it down.

Network Monetization thru Tiered Internet Offerings
GuestLinX strongly believes that even in situations where HSIA is offered for free, there are multiple revenue streams which can still be tapped when the service is reliable and creates perceived value. We have created engines to help hotels monetize their networks, including: advertising on the login pages, Tiered speed upgrades, hotel-to-guest messaging through persistent browser bar, and advanced meeting room service functionality that allows for enhanced revenues for premium services.